Specialist Homelessness Services Program

Specialist Homelessness Services Program (women, men, children, families)


This service supports people and their children who are homeless or at risk of losing their home, by: 

  • providing case management – a Case Manager will assist to identify and assess needs, and help to set and achieve goals
  • providing expertise about homelessness, housing, and housing products

  • providing crisis accommodation in the women’s refuge
  • facilitating access to temporary accommodation
  • providing access to transitional accommodation
  • providing assistance to access financial support
  • providing a Rapid Rehousing Response
  • assisting to secure and sustain longer term housing
  • advocating with real estate agents and landlords
  • providing brokerage funds to help gain or maintain a tenancy
  • referring to other specialist services; both internally and externally
  • providing emotional and psychological support
  • providing emergency relief in the form of grocery and personal care packages
  • assisting with safety planning
  • assisting people and their children to be safe
  • providing group work activities to assist people to gain and maintain tenancies within the private rental market

Access to accommodation is limited and based on availability at time of request